At Terra Boats, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:
Your name
Delivery and billing address
Email address
Phone number
Products you order
Order and transaction details
Information you provide when contacting customer support
Website usage, device, browser, and technical information
IP address and general location information
Information collected through cookies and similar technologies
Because Terra Boats currently accepts Cash on Delivery (COD) as its payment method, we do not collect or store your credit card, debit card, or online payment account details for purchases made through our website.
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders
Arrange delivery of your purchases
Contact you regarding your orders
Provide customer service and support
Confirm order details
Improve our website, products, and services
Understand how visitors use our website
Prevent fraud, abuse, and unauthorized activity
Send promotional communications where permitted by applicable law
Comply with legal and regulatory requirements
Maintain the security and functionality of our website
3. Cookies and Similar Technologies
Terra Boats may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may help us remember preferences, understand website traffic, maintain website functionality, and improve your shopping experience.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
4. How We Share Your Information
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:
Delivery and shipping providers
Website hosting and technology providers
Analytics and website service providers
Customer support providers
Marketing or communication service providers, where applicable
Professional advisers or legal authorities when required
Government authorities when required by applicable law
These service providers may only receive information reasonably necessary to perform their services or as otherwise permitted by law.
5. Cash on Delivery
Terra Boats offers Cash on Delivery (COD) as its payment method.
When you place a COD order, we may need to provide relevant information, such as your name, phone number, delivery address, and order details, to delivery or logistics providers so that your order can be delivered and payment can be collected.
6. Marketing Communications
If you have provided your contact information and applicable law permits us to do so, Terra Boats may send you promotional emails, product information, offers, or other marketing communications.
You can opt out of promotional emails at any time by:
Clicking the unsubscribe link included in a promotional email; or
Contacting us at [email protected] with a request to unsubscribe.
Please note that even if you opt out of promotional communications, we may still contact you regarding transactions, orders, deliveries, customer-service matters, security issues, or other necessary service-related communications.
7. Your Privacy Choices and Opt-Out Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to request access to, correction of, deletion of, or restriction of certain uses of your personal information.
You may also request that we stop sending you promotional communications.
To submit a privacy request or opt-out request, contact:
Email: [email protected]
When contacting us, please clearly describe your request and provide enough information for us to understand and process it. We may need to verify your identity before completing certain requests.
Your legal rights may vary depending on your country or region.
8. International Data Transfers
Terra Boats operates worldwide. Your personal information may therefore be processed, stored, or transferred in countries other than the country where you live.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms.
Terra Boats is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those third parties before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page. Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.
13. Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or want to opt out of promotional communications, please contact us:
Terra Boats
Email: [email protected]